UMFINTECH official website UMF International UMF Global
  • Network Operation and Maintenance
  • Risk Management
  • Fund Management
  • Information Security
  • Professional Qualification Certification
  • Legal Affairs
  • Customer Service
  • Data Processing

24*7 network monitoring system with second-level alarms for malfunction

Double machine rooms internet and application framework

Multilevel guarantee of “first-line”, “second-line” and experts

Change management, fault management, and pre-arranged planning drill mechanism

Comprehensive risk control strategies and measures for Fintech, e-commerce, shipping, industry platforms

Risk control system before, during and after the entire customer lifecycle

Real time risk transaction monitoring system that flags unusual transactions for review

Compliance with Central Bank’s checking mechanism of excess reserve

Ledger management of excess reserves and owned funds

Real time payment connections with 300 commercial banks leading to 2-hour transfers

Can process 10 million transactions daily

System detection for non-financial institution payment business

System certification for non-financial institution payment business

ADSS detection for acquirer account information security management standard

Member unit of China National Vulnerability Database (CNVD)

Information security technology information system security grade protection

Member of Anti-Phishing Alliance of China (APAC)

Member of Internet Finance Security Alliance

Contact unit of Beijing Public Security Bureau Internet Security Corps

Project Management Professional (PMP) authentication (46 employees)

ISO 27001 Internal Auditor authentication (48 employees)

US Certified Management Accountant (CMA) (3 employees)

UK Chartered Account (ACCA) (1 employee)

International Certified Information Systems Auditor (CISA) (1 employee)

Cisco Certified Internetwork Expert (CCIE) (1 employee)

13 years experience on legal compliance and legal affairs of mobile and internet payment

Legal service program planning for 50 Fintech customers

Legal risk cases shared in regular meeting each quarter

24*7 with service handling as many as 7500 times per day

Online customer service system (4001125881, website, Weibo, WeChat, Client-side, email and other service interfaces)

Annual customer satisfaction survey finds more than 95% positive response and 93% call completion rate

Multi-level customer service system to meet the needs of merchants, mobile operators and banks

Data processing system: 2,500 TB of dedicated storage that indexes more than 7,000 key statistics

Data exchange system: based on Kafka, Redis, Flume, HDFS, and PostgreSQL DB, 1000 GB average daily handling capacity

Big data platform: Hasoop online clustering

Data integrating management: data model construction, ODS construction and optimization, data warehouse DW construction, and data quality management

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